Best Telemental Help, LLC's No Show/Cancellation Policy
If you need to cancel or reschedule a session, we ask that you provide 24 hours’ notice. If you miss a session without canceling, or cancel with less than 24 hours’ notice, our policy is to collect the amount your insurance company would reimburse us for the session. If you are utilizing Out of Network benefits or are self pay; we will charge our full fee of $150. Exceptions: 1.) If you and your therapist agree that you were unable to attend due to circumstances beyond your control. 2.) If you are ill and do call before the appointment, there will be no charge. It is important to note that insurance companies do not provide reimbursement for canceled sessions; thus, you will be responsible for the portion of the fee as described above.